Shipping Policy

At MYN Jewels, we ensure your orders are processed and delivered with care. Here’s everything you need to know about our shipping process:

Delivery Charges & Timelines

  • Shipping costs are calculated based on the weight, size, and destination of your order.
  • Product prices include forward shipping charges. Return shipping charges, if applicable, will follow our Return Policy.
  • Most domestic orders are delivered within 7–10 business days (Monday–Saturday). Timelines may vary depending on your location.

Order Tracking

  • Once your order is shipped, tracking details will be emailed to you.
  • If you have a registered account, you can also track your order in the “Track Order” section.

Customer Support

For questions about dispatch or delivery, email us at mynjewels.store@gmail.com. Our support team is available Monday to Saturday, 11:00 AM – 6:00 PM IST.

Order Fulfillment & Courier Partners

  • All orders are packed at our MYN Jewels facility after strict quality checks.
  • We partner with trusted logistics providers such as Shiprocket and Bluedart for safe delivery.
  • Our delivery partners will attempt delivery three times. After the third attempt, the package will be returned and additional charges may apply for re-delivery.

Delivery Tips

  • Provide a valid mobile number where you can be reached for delivery updates.
  • Double-check your full address and pin code to avoid delays.
  • If a package appears damaged or tampered with, record a video and email it to us immediately for quick assistance.

Cancellations & Modifications

  • Orders can be canceled within 4 hours of placing the order by emailing us at mynjewels.store@gmail.com.
  • Once an order is shipped, cancellations or modifications cannot be processed.
  • Refunds for prepaid orders will be credited to the original payment source within 5–7 business days, minus a 5% processing fee.

Important Notes

  • Standard deliveries are not made on Sundays or public holidays.
  • By placing an order with MYN Jewels, you agree to the terms of this Shipping Policy.

We are committed to making your shopping experience seamless and enjoyable. For any shipping-related concerns, feel free to contact our support team.